Network & Support

Connecting South Africa through our extensive logistics network, backed by world-class customer support and safety standards.

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Nationwide & SADC Coverage

Any city, any country. MyLoad connects shippers and transporters across every major South African city and key SADC capital — no fixed hub, routes go wherever freight needs to move.

Live Network

Freight moving across Southern Africa — live on MyLoad

MyLoad supports freight services across the SADC region. Any city, any country — we connect shippers and transporters across every major South African city and key SADC capital. No fixed hub, routes go wherever freight needs to move.

Every major SA city Key SADC capitals Routes on demand, no fixed hub

SA city SADC capital Domestic corridor Cross-border corridor

Johannesburg ↔ Cape Town

Johannesburg ↔ Durban

Heavy freight corridor • 560km

Cape Town ↔ Port Elizabeth

Coastal route • 770km

Durban ↔ Richards Bay

Industrial corridor • 180km

Johannesburg ↔ Gaborone

Cross-border · Botswana • 360km

Johannesburg ↔ Maputo

Cross-border · Mozambique • 560km

Provinces

Complete coverage across all South African provinces

120+

Active Routes

Major corridors and regional connections

300+

Verified Partners

Trusted transporters and fleet owners

24/7

Operations

Round-the-clock network monitoring

Comprehensive Customer Support

Multiple ways to get help when you need it most

Live Chat

Instant support through our in-app chat system. Connect with our experts in real-time.

Response Time:

< 2 minutes

Start Chat

Email Support

Detailed technical support and account assistance via our dedicated email team.

Response Time:

< 4 hours

Send Email

Phone Support

Direct phone line for urgent issues and complex technical problems requiring immediate attention.

Available:

24/7

Call Now

Help Center

Comprehensive knowledge base with guides, FAQs, and video tutorials for self-service support.

Articles:

200+ guides

Browse Help

Trusted Partner Network

Working with industry leaders to provide the best service

Banking Partners

FNB, ABSA, Standard Bank, Nedbank, Capitec

Insurance Partners

Comprehensive cargo insurance coverage

Fuel Partners

Discount fuel cards and route optimization

Maintenance Partners

Network of approved service centers

Technology Partners

GPS tracking and fleet management systems

Training Partners

Driver certification and skills development

Safety & Security First

Advanced safety measures protecting your cargo and drivers

Verified Drivers

All drivers undergo background checks, license verification, and safety training before platform access.

Real-Time Tracking

GPS monitoring ensures cargo visibility throughout the journey with automated alerts for deviations.

Digital Documentation

Photo evidence and digital signatures ensure complete audit trail for all deliveries and transactions.

Emergency Support

24/7 emergency hotline for drivers and immediate response protocols for critical situations.

What Our Partners Say

Hear from businesses already succeeding with MyLoad

"MyLoad transformed our logistics operations. The real-time tracking and automated payments have saved us countless hours and improved our customer satisfaction significantly."

John Smith

Fleet Manager, ABC Logistics

"The platform's ease of use and comprehensive support made our transition seamless. We've reduced delivery times by 25% and improved our overall efficiency."

Maria Patel

Operations Director, Fresh Produce Co.

"As a driver, I appreciate the clear communication and fair payment system. The app is user-friendly and the support team is always helpful when I need assistance."

David Mthembu

Professional Driver

Join South Africa's Leading Logistics Network

Connect with our extensive network of verified partners and start optimizing your logistics operations today.

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